The CET After-Sales Service Center focuses on professional expertise and rapid response. Its highly skilled and experienced technical team excels in precise equipment diagnosis and delivering customized solutions.To ensure timely service, the center follows standardized protocols. Routine inquiries, testing, installation, and debugging receive prompt replies and resolutions, with on-site support provided as needed to fulfill commitments.

To enhance efficiency, the center has fully digitized complaint handling. An intelligent database tracks each case's lifecycle, capturing structured data on fault types, solutions, and customer feedback. This data informs product development through DFMEA, proactively identifying risks and driving product optimization.